Shipping and Delivery Policy
Updated: August 19, 2025 (Updated for clarity)
Free Shipping within the United States
Shiny Leaf offers FREE Standard Shipping on all orders delivered to U.S. addresses. No minimum order required.
Shipping Options & Delivery Times
Standard Shipping
- Orders placed by 11:59 PM PT begin processing the next business day.
- Processing time: typically 2 business days.
- Estimated delivery: 4–5 business days after processing.
- Total estimated delivery time: up to 7 business days from order date.
- Carrier: USPS Priority.
Express Shipping
- Orders must be placed by 11:00 AM PT for same-day expedited processing.
- Delivery within 2 business days.
- Express Shipping fee applies and will be shown at checkout.
Shipping Destinations
-
Hawaii & Alaska
Free delivery is available (excluding U.S. Minor Outlying Islands).
-
P.O. Boxes
Free shipping via USPS Priority is available.
-
APO/FPO/DPO Military Addresses
Shipped via USPS Priority. Delivery may take up to 21 days due to military handling.
International Orders
- Available for Canada, Puerto Rico, and other international destinations via USPS Priority.
- International orders are not eligible for free shipping.
- Delivery time: up to 30 days or more, depending on customs and local conditions.
- Fees: International shipping fees apply and are calculated at checkout.
- Customs Duties & Taxes: Customers are responsible for any applicable duties, taxes, or fees imposed by the destination country.
-
Bulk Orders: Additional fees may apply based on weight. Our Customer Support Team will coordinate directly if needed.
Placing International Orders
- Shop at www.shinyleaf.com.
- Enter your full shipping address, including destination country.
- Shipping fees will be calculated at checkout in U.S. Dollars (USD).
- Exchange rates depend on your credit card provider or PayPal at the time of purchase.
Returns & Exchanges
For returns or exchanges, please refer to our Return Policy.
Multiple Shipping Addresses
Shiny Leaf currently supports shipping to one address per order.
Business Days & Holidays
- Orders are processed and shipped Monday through Sunday, excluding U.S. federal holidays.
- Orders placed after cut-off times are processed the following business day.
No shipments on:
- New Year’s Day
- Martin Luther King Jr. Day
- Presidents’ Day
- Memorial Day
- Independence Day (July 4)
- Labor Day
- Columbus Day
- Veterans Day
- Thanksgiving Day
- Christmas Day
Payment Methods
We currently accept:
- Credit Cards: Visa, MasterCard, American Express, Diners Club, JCB, Discover
- PayPal
- Amazon Pay
- Google & Apple Pay
- Shop Pay
Important:
- Billing information must exactly match your credit card statement.
Tracking Orders
- Order status and tracking numbers are available in your Shiny Leaf account.
- If your order does not appear, refresh the page.
- If still missing, confirm that checkout was completed. Avoid resubmitting unless certain the order was not placed to prevent duplicates.
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